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2010年11月5日 星期五

What Your Company Must Know If You Are Considering IT Automation

People generally like to talk about the future, perhaps this because most aspects of the future are shrouded in mystery. Another thing that keeps people speculating about the future is change. This is especially the case on the business arena. When we talk of business, it is clear that one of the main driving forces behind businesses is IT. With so many things in the business arena changing, there is need for a perfect IT system that will keep up. IT automation is the best option to ensure continued success.

Adaptability is a 21st century survival skill for all organizations. IT automation will make it possible for business organizations to adapt to constantly evolving technologies. Within this paradigm, shifts in the marketplace, emerging competitors and changes in customer behavior will be identified ahead of the curve, creating a razors edge advantage. This process will translate into all areas of business, including cascading mergers and acquisitions. With quick reactions, the business processes shall become more profitable and bankable. Though an initial human effort shall be required, once the requisite data is collected, formulae and history can be quickly and constantly crunched when the systems are in place. Note that the selected system must also be capable of including any existing information from various platforms such as legacy applications, mainframes and metadata. On top of that an unmatched data flow from other areas such as suppliers and customers has to be maintained. All these are properties of an automated system that is why IT automation is the way to go.

To a layman, the present systems seem helpful and capable enough. We can Google anything in the comfort of our homes. Even at offices, data extraction is fairly fast enough. If seen closely enough, the layman too shall see that real-time information is difficult to gather and has a time-frame after which it is updated. At offices too, one faces this real-time transfer problems that leads to delays in lets say, employee id generation. This delay, as already mentioned, is commonly referred to as update time-frame. Web services have enabled most of us to collect new types of data from within and without an organization. Companies have significantly improved data collection methods, with RFID promising even higher levels of real time data transfers. This improvement, however, has generated a new set of challenges in integration, collections, filtering and deciphering.

There is a lot of scope for increased and better managed data feeding which is not being taken seriously by the people who run IT. Extra resources are hired to facilitate data flow, although much more can be done by lesser people strength and smarter management. The vicious circle of under management grows every day.

IT automation is not just another fancy word for the distant future. Automation itself sounds frightening to human existence! The need of the hour is to reassess the present working system. Any organization planning to go for automation needs to clearly lay down the rules and definition for its each and every department. It will be similar to the present goal setting done for each employee at the beginning of every year. Examples cannot be copied but can be the basis of urgent brainstorming session of the employers. It is just like William Gibson says, The future is here. Its just not widely distributed yet.

2010年10月19日 星期二

IT Managed Service Providers Can Be Highly Cost Effective Measures

IT Managed service providers can be highly cost effective in terms of time and labor costs necessary to keep any business performing at peak efficiency. Most business owners are familiar with managed servers for websites and this full service management solution can be extended to include the entire IT department. The idea of off site IT management has finally come into its own.

In the digital age physical presence is not necessary for effective IT management. IT costs can fluctuate from month to month expenses with a managed solution can be fixed, while service levels can improve. This allows any company to budget IT department expenses from month to month and also avoid the expense of maintaining a large in house staff.

Almost every company has a different focus and the focus of the IT department can shift to match the needs of the individual client. More and more providers are shifting to providing managed IT services, and though there are a few obvious issues to overcome, the end result is greater client satisfaction and a higher level of service where the provider can anticipate problems using the specialized software and their dedicated staff and prevent them rather than simply reacting.

Managed services for IT are not a new concept but some resistance may have to be overcome as many clients are used to considering IT an in house problem or in some cases calling for consultants only after the unthinkable has happened such as data loss or unauthorized access. There are particular areas that are simpler to transition to because the client base understands the potential losses or complications far outweigh the fixed monthly cost of a managed service. When considering a transition to fixed services a provider should also consider any government regulations which must be adhered to as well.

Security of data has always been a high priority for businesses and the potential market for managed services of this type is very large, particularly in small and medium sized businesses. Website hosting and data storage are also areas which tend to meet less sales resistance from the clients. Obviously these are not the only managed services which can be beneficial to both the customer and the provider but these areas have already gained wide acceptance.

Managed servers have been around for years and the clients view these as cost effective solutions for server hosting wherein they need only worry about what their site will provide and not the IT end of their online presence. As outsourcing specialized technical jobs becomes more common there will undoubtedly be less resistance to any type of managed services. It makes more sense for the company and provides a stable income for the excellent service provider.

There are many facets of the IT front that can be addressed as a managed solution. Such ground breaking ideas as software as a service, infrastructure as a service, and desktop as a service have given a introduced a great deal of flexibility for the providers and significant savings for the businesses which utilize them. A company that must frequently deploy new software to a great number of machines in multiple locations find these services can not only help them to budget IT expenses but in some cases reduce the cost of deploying software, or upgrading machines.

Service providers are turning their attention toward providing IT managed services to clients. The technological sector these providers target determines the amount of marketing and type of marketing necessary to be successful. Managed solutions provide benefits to both sides of the contract. The first few months are crucial in establishing customer loyalty to a managed solution.